AeroGrow is the creator of the AeroGarden – an indoor, countertop, hydroponic garden. Our team is small, but our product is nationwide! Check us out at aerogarden.com.
We are hiring for Customer Service Agent to help during our busy holiday season, approximately October - March. Both part-time and full-time positions are available, with flexible schedules and the potential of seasonal - to hire employment. Will be required to work some Saturdays. We offer competitive pay and sales commission, and a fun and friendly work environment.
We are seeking professionals with strong communication skills and who enjoys learning and working with other talented individuals. This Customer Service Agent will assist customers and provide Administrative Support. If you enjoy learning, have the desire to develop your skills and think you have the knack to provide exceptional customer service – Apply!
Interact with customers by answering incoming calls, emails and chats to provide information about our products, help customers with purchasing decisions and place orders, troubleshoot AeroGarden technical and plant-growth issues, handle and resolve complaints.
Essential Job Responsibilities:
Knowledge, Skill and Ability Requirements:
Work Conditions: Standard office environment with low level of noise. Position will require hours sitting at work desk in front of a computer and using a phone to perform job. In addition, the job requires occasional standing and the ability to lift up to 25lbs. The employee is rarely required to climb, stop, kneel or crouch. Some Saturdays and Sundays work will be required during the busy season.
Compensation: Hourly rate, based on experience, and sales commissions
Location: Boulder CO (Gunbarrel district)
Apply with your resume along with a cover letter explaining why you are interested in this position and why you are the right fit for our company. Resumes submitted without cover letters will not be considered.
Thank you for your interest! We look forward to meeting you.