Assist the VP of Operations by managing major online customer accounts and providing customer service to the appointed accounts. This person will be the retail account customer advocate for all assigned accounts and responsible for all account set up, on-going account maintenance, and purchase order management by making sure they are processed, shipped and invoiced in a timely and cost effective manner.
Essential Duties and Responsibilities:
(Responsibilities include but not limited to the following)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Proficiency - Ability to write reports, business correspondence, and procedure manuals along with the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Basic Math Skills - The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability - Must possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills- Basic level of computer skills are essential to perform this job successfully and more advanced skills will be helpful. An individual should have knowledge of Word Processing, Spreadsheet (Excel), and Internet software.
Additional Skills - This position requires excellent knowledge of Microsoft Word and Excel. Excellent basic math skills and the ability move a project from concept to reality are also required. Exposure to basic programming (or database administration) a plus. Experience in inventory forecasting or analysis a plus.
To perform the job successfully, an individual will demonstrate the following competencies:
Bachelor's degree from four-year College or University and one to two years related experience and/or training; or equivalent combination of education and experience.
Standard professional office environment with minimum noise.
While performing the duties of this job, the employee is regularly required to sit in front of a computer, and engage in discussions (both talking and hearing). In addition, the job requires occasional lifting of boxes weighting 10-25 lbs. The employee is rarely required to climb or balance; stoop, kneel or crouch.
AeroGrow offers comprehensive benefit package (Medical, Dental and Vision) is offered after 60 days of hire to start on the 1st day of the following month. Company sponsored 401K plan with employer match is offered after 60 days of hire to start on the 1st payroll of the next quarter.
POSITON IS IN BOULDER, CO. NO RELOCATION ASSISTANCE PROVIDED. NO CONTACT FROM AGENCIES, CANDIDATES ONLY